Your Account FAQ's
What is the 'Username'?
The username is either your mobile phone number or email address that
you used when you registered. If you registered online this will be the
email address you used when registering.
What is the Password?
The Password is a personal 4-digit number which you use to log-in to the
site and enables access to your personal account. The concept is the
same as the Password you might use with a cash-card to get money out of
the 'hole in the wall', although it might not be the same number!
Forgotten your Password?
If you have forgotten your Password, please click on the "Forgotten
Password" link on the main login page. This will prompt for some
information to automatically send you a replacement Password by SMS or
email. If you still have problems, you can contact us by email, by
clicking the "Contact Us" link at the bottom of this page.
What is an eWallet?
The eWallet is a unique payment system, using an encrypted, secure
"electronic wallet" which stores your credit card details upon
registration. Each user is allocated a unique Password number that is
checked against the registered user's mobile number and user ID before
any purchase is authorized.
How do I know this is secure?
The service uses Secure Sockets Layer and uses industrial strength
128-bit encryption software to ensure your personal details are always
safe and secure. No individual can access your payment details. This
provides the highest levels of security, as provided by any reputable
online store.
How do I create an account?
Creating an account is easy! Simply click on the "Create Account" link,
enter your login details, including a Password, and you will have an
account.
How do I control my account?
When you have logged in, you can change any personal information and
also any credit card information yourself. Simply click on the links at
the top of the page. Note: Credit Card details are stored with 128-bit
encryption security. You are also able to control what services you are
subscribed to at any time, purchase Tshirts365 Credits, check
subscription statuses, update login details and much more.
My address has changed, how do I update this?
Click on the "My Address" link, update your new address details and then
click on the update button to save them to the database.
I want to update my credit card details?
Click on the "My Wallet" link, update your new credit card details and
then click on the update button to save them to the database.
I want to update my email address?
Click on the "My Log-In" link, update your email address and other
information if required and then click on the update button to save them
to the database.
I want to update my mobile phone number?
Click on the "My Address" link, update your mobile phone and other
information if required and then click on the update button to save them
to the database.
Can I give friends my Username and Password?
You should not give others your username and Password as this would
allow them to use your Tshirts365 account and potentially make purchases
on this site using your payment details. These details are personal to
you.
Another query or problem not answered here?
If you have another query or problem, please click on the "Contact Us"
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